Refund and Returns Policy

This is At Bareilly Manja, your satisfaction is our top priority. If you are not completely happy with your purchase, we offer a simple and hassle-free return and refund process.

🛍️ Returns

We accept returns of unused products within 14 days from the date of delivery. To be eligible for a return:

• The product must be unused and in its original packaging.
• You must provide a valid proof of purchase or order ID.

Please ensure that the returned item is properly packed to avoid damage during transit.

💰 Refunds

Once we receive your returned item, our team will inspect it at our warehouse. After successful verification, we will initiate a full refund (excluding shipping charges).

• The initial shipping cost is non-refundable.
• Refunds will be processed as per the applicable guidelines/notifications/laws issued by the RBI.
• It may take 7 to 14 additional business days for the refunded amount to reflect in your account, depending on your bank or payment provider.

📦 How to Initiate a Return

To start the return process or for any refund-related queries, please contact us:

Address:
Swaley Nagar, Rampur Road,
Neha Public School,
Bareilly – 243502, Uttar Pradesh, India

Contact Numbers:
📞 +91 91190 77776
📞 +91 91930 77776

Email:
✉️ contact@kitethread.in
✉️ info@kitethread.in
✉️ bareillymanjha@gmail.com

Our customer support team will be happy to assist you throughout the return and refund process.